StarSat is #AllForYou
StarSat is #AllForYou

We’re building a StarSat #AllForYou, and we want to hear from you!

Fill out our dandy form with your honest opinions and amazing ideas and we’ll do our hardest to make your visions a reality.
You can even win some amazing prizes and get a public thanks from us!

About You

Full Name (required)

ID / Account Ref. / EasyPay / Smart-Card Number (to be eligible for prizes)

Email Address (required)

Phone Number

How many years have you been a StarSat subscriber?

Where first did you hear about us?

Why did you decide to choose us?

Any other reason(s)?

Did you use a competitor before us?

If yes, who?

What, if anything, do you miss about the said competitor?

About Us

Where do you go for StarSat related information, news and promotions? (Choose as many options as you like)

What is it about StarSat that most annoys you?

What's your favourite thing about StarSat?

How likely are you to recommend StarSat to your friends?

What would you change about StarSat?

Who would you say is our biggest competition?

About Our Service

How easy or difficult was it to get StarSat in your home?

How can we make the installation process easier for future customers?

How would you rate the installer who did your installation?

How easy or difficult is it for you to recharge your account?

How would you describe your most recent interaction with our call centre?

Why? What happened?

What can we do to improve our customer service?

About Our Content

How many hours do you watch TV per week?

For us to bring you the content you want, we need to know what you enjoy the most. Please indicate below which genres and sub-genres you love the most. Choose as many as you please.

Sport:

Series:

Movies:

Religion:

Animation:

What do you think of StarSat's content offering?

What's your favourite channel?

What's your favourite show?

What's your kid's favourite channel?

What's your kid's favourite show?

What would you love to see more of?

What would you like to see less of?

What channel(s) do you want to see on StarSat?

What show(s) would you love to see on StarSat?

Our Decoder:

Which decoder do you use?

How would you rate your decoder?

Why do you say so?

Which features of the decoder do you like the most?

Which additional features do you wish the decoder had?

How much more would you be willing to pay for your decoder to have the above features?

Our Website:

How often do you go to our website?

Is our website easy to find?

How long does it take our customer service to get back to you after filling out our Contact page form?

What sort of content/information do you go looking for on the website?

Did you find the content/information you were looking for?

How difficult/easy is the website to use?

What would you like to see more of on the website?

What would you like to see less of on the website?

What features do you wish the website had?

What do you think about the blog?

Should there be more or fewer blog posts posted?

What would you change about the blog?

What would you change about the website?

Your suggestions

Are there any other suggestions you have with regards to anything at all? This is your time to shine 🙂