How to get StarSat
Get connected in just 3 steps
How to get StarSat
Get connected in just 3 steps
Step 1: Get a decoder and have it installed
Step 1: Get a decoder and have it installed
Call us between 8 AM and 8 PM and we’ll sort it out
…or text us your name and we’ll call you back within 48 hours
Call Us 011 582 9988
Text your name to 40004
Call us between 8 AM and 8 PM and we’ll sort it out
Call Us 011 582 9988
…or text us your name and we’ll call you back within 48 hours
Text your name to 40004
You can also buy a decoder from one of our vendors and then call us to arrange installation:
You can also buy a decoder from one of our vendors and then call us to arrange installation:
Step 2: Register and pay your account
Step 2: Register your account
Let the installers register for you right there and then
…or give us a call and do it yourself
Worker o1
Call Us Rectangle v5
Text Us Rectangle V6
Let the installers register for you right there and then
Worker o1
…or give us a call and do it yourself
Call Us Rectangle v5
Text Us Rectangle V6
Step 3: Pay your account
Set up a monthly debit order so that you never have to worry about keeping your account paid up
Payment Option Debit Order
…or you can use your EasyPay number (that will be SMSed to you) to pay your account
Payment Option Easypay Number
…or you can pay using your credit card
Payment Option Credit Card
…or you can pay via an EFT payment
Payment Option EFT
…or, lastly, you can go to a StarSat experience centre and make a payment there
Step 3: Pay your account
Set up a monthly debit order so that you never have to worry about keeping your account paid up
Payment Option Debit Order
…or you can use your EasyPay number (that will be SMSed to you) to pay your account
Payment Option Easypay Number
…or you can pay using your credit card
Payment Option Credit Card
…or you can pay via an EFT payment
Payment Option EFT
…or, lastly, you can go to a StarSat experience centre and make a payment there
Details
Our banking details
Account name: StarTimes Media SA

Bank: Standard Bank

Account number: 252315553

Account type: Cheque

Branch code: 009205

Reference: Your StarSat account number (will be SMSed to you)

Important information you should have on-hand when contacting us

  • ID or Passport number
  • Smart-card number
  • Customer number (will be SMSed to you)
  • Easypay number (will be SMSed to you)
  • Banking details (to set up a debit order)

Installation terms-and-conditions and things to note

  1. StarSat will cover the cost of the standard installation which includes a dish kit, maximum 25-metre LNB cable, single LNB, bracket and full installation to a single TV point. Should a special bracket be required, the installer will advise you of the additional cost. The installation is done directly to the television.
  2. The installer will ensure that all settings are correct and in working order before he/she leaves.
  3. If you require anything over and above this, e.g. connecting your home theatre system, then the installer will provide you with a quote. Please make installation and payment arrangements directly with the installer for this additional service.
  4. For your peace of mind, a three-month warranty on the installation is provided by the Installer.
  5. Should you choose not to utilise the services of an accredited StarSat installer, you will be liable for the installation costs.
  6. Residential complex and business premise installations are excluded. If you wish to install StarSat in a residential complex or business premise please call us on 011 582 9988

Details
Our banking details
Account name: StarTimes Media SA

Bank: Standard Bank

Account number: 252315553

Account type: Cheque

Branch code: 009205

Reference: Your StarSat account number (will be SMSed to you)

Important information you should have on-hand when contacting us

  • ID or Passport number
  • Smart-card number
  • Customer number (will be SMSed to you)
  • Easypay number (will be SMSed to you)
  • Banking details (to set up a debit order)

Installation terms-and-conditions and things to note

  1. StarSat will cover the cost of the standard installation which includes a dish kit, maximum 25-metre LNB cable, single LNB, bracket and full installation to a single TV point. Should a special bracket be required, the installer will advise you of the additional cost. The installation is done directly to the television.
  2. The installer will ensure that all settings are correct and in working order before he/she leaves.
  3. If you require anything over and above this, e.g. connecting your home theatre system, then the installer will provide you with a quote. Please make installation and payment arrangements directly with the installer for this additional service.
  4. For your peace of mind, a three-month warranty on the installation is provided by the Installer.
  5. Should you choose not to utilise the services of an accredited StarSat installer, you will be liable for the installation costs.
  6. Residential complex and business premise installations are excluded. If you wish to install StarSat in a residential complex or business premise please call us on 011 582 9988